GEM One Encryptor Manager

The Window to Enterprise Device Management

GEM^® One is a robust, easy to use enterprise-level remote encryptor management solution. GEM One enables administrators to visualize and manage a network of dispersed encryption devices - including their health, status and connectivity – from anywhere in the network or remote login. This provides enterprise-level situational awareness, increased mission capability when remote control of devices is needed (unmanned/telework) and enhanced management of the ecosystem and all its moving parts.

NOW ENROLLING: GEM One Encryptor Manager Operator Training

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24/7 Customer Support

You are never alone when you partner with General Dynamics to secure your critical information. With the largest deployed base of NSA-certified encryptors worldwide, General Dynamics is committed to support our customers worldwide with a 24/7 technical Help Desk.

Help Desk — Contact our technical Help Desk 24 hours a day / 7 days a week:
877-230-0236

Our Infosec support page is designed to make it easy for customers to access the information they need. Please visit www.gdmissionsystems.com/infosecsupport for the following support features:

Product Update Notifications — Sign up to receive newsletters and product update information via E-mail
Warranty Status — Enter the serial number of your encryption device to find out the date your warranty or maintenance expires
Depot Status— Track your encryptor through the depot
Order Status— Track the status of your orders
Software Requests — TACLANE encryptors are Field Software Upgradeable locally, via GEM One or the TACLANE Configuration Tool (TCT). To request software upgrades for TACLANE, GEM One software or Computer Based Tutorials (CBTs), use this link.