SATCOM Customer Care Services

Customer Care is SATCOM Technologies' initiative to provide superior customer satisfaction in all areas of our operations. Our customers are the priority and our goal is to assist you with finding the right answers to your inquiries about our products and services.


Phone Support

We are available to respond to your inquiries by phone. Please call +1-770-689-2040 Monday through Friday during our normal business hours (8:00 AM to 5:00 PM U.S. Eastern Time).

Customer Care 24 x 7 x 365 Service

For emergency assistance after business hours and on weekends and holidays, we can be contacted at our 24 x 7 x 365 Customer Care hotline numbers. In North America, please call 1-888-874-7646. Outside North America, the number is +1-619-240-8480.

  • Staffed call center answers calls 24 hours a day, 7 days a week, 365 days a year
  • Calls patched directly through to SATCOM Technologies personnel
  • Technical personnel available during non-business hours