For Product Information, Technical Support, and Order Status Requests please complete and submit the form below. For RMA issues and Request for Quotation please see the links to the right.Customer Care is SATCOM Technologies' initiative to provide superior customer satisfaction in all areas of our operations. Our customers are the priority and our goal is to assist you with finding the right answers to your inquiries about our products and services. Customer Information Company Full Name Address (Line 1) Address (Line 2) City State/Province Zip / Postal Code Country Telephone Example: 1112223333Fax Example: 1112223333Website CUSTOMER CONTACT Position/Title First Name Last Name Telephone Email WHAT CAN WE HELP WITH? Please Select Product Information Technical Support Order Status Other Requests PRODUCT DETAILS Equipment Type Please Select Antennas, Fixed Antennas, Small Deplyable Antennas, VSAT Composite Rackmount Case Controls Electronic Products M&C On-The-Move Programs RF/Microwave Products SWAN VSAT Terminals WIN-T STT Terminals Other Products Equipment Type (continued) Please Select Large Fixed Antennas (11.1m - 21m) Medium Fixed Antennas (3.8m - 9.2m) Multi-Beam Receive-Only Antenna (7.0m Torus) Flyaway Antennas Mobile VSAT Auto Acquire Quick Deploy / Rugged Deploy Antennas SNG Antennas VSAT Products Composite Rackmount Cases Digital Tracking Receiver Model 100/133 ACU Model 123T/323T Transportable ACS Model 253 Tracking Receiver Model 303T ACS Model 500 Digital Tracking Receiver Model 7134/7150/7200 ACS Model 950 ACS/ MET IPL ACS Model 970/980/990 ACU SNG Controllers Block Converters Line Driver Amplifiers LNA/LNB Controllers LNBs Low Noise Amplifiers Power Supply Redundancy Switching Remote Control Panels Solid State Power Amplifiers SSPBs Synthesized Frequency Controllers Monitor & Control Systems Satcom-On-The-Move Terminals Advanced Systems Commercial Systems Diplexer, OMT, Filter, Waveguide SWAN VSAT Terminals WIN-T Other Products - Not Listed Model Number Serial Number Original PO # (if available) Customer's Reference Original GDST Project # (if applicable) REQUESTED TECHNICAL SUPPORT Technical Support You Are Requesting? Please Select Equipment Selection Installation Maintenance Operation Product Application Retrofits - Planning Software Support SW & HW Upgrades Troubleshooting Other (please specify) PRODUCT INFORMATION Product Information you are requesting Please Select Data Sheet Equipment Manual Product Specification Drawing Test Data Foundation Drawing Wind Load Data Software Protocols Freight & Shipping Information Product & System Application Other (please specify) ORDER INFORMATION Customer PO # Customer PO Date Equipment Type Antennas, Fixed Antennas, Small Deployable Antennas, VSAT Composite Rackmount Cases Controls Electric Products M&C On-The-Move Programs RF/Microwave Products SWAN VSAT Terminals WIN_T TT Terminals Other Products GDST Project/Order # (if available) GDSATCOM LOCATION GDST Location Please Select Conover, NC – VSAT Products, Small Deployable Antennas, Transit Cases Kilgore, TX – Fixed Antennas Kilgore, TX – Depot Plano, TX – Advanced Programs, M&C San Jose, CA – Commercial Programs State College, PA – RF Electronics, Antenna Control Systems Torrance, CA – RF Components REMARKS Remarks ATTACHMENT(S) Attachment File must be under 1MB and only extensions .jpg, .jpeg .png, .docx, .pdf are allowed. Subscribe to General Dynamics Mission Systems news and updates on our latest products and innovations. In accordance with our Privacy Policy, we will not share your information with anyone. Current Page
